Question 1

How much does a SlaGo airport ride cost?

Accepted Answer

Every ride is a flat $79, period. No surge pricing, no hidden fees, no tip expected. You know the price before you book.

Question 2

What airports do you serve?

Accepted Answer

We drop off at both George Bush Intercontinental (IAH) and William P. Hobby (HOU). We do airport drop-off only — no round-trip pickups from the airport.

Question 3

What kind of car will I ride in?

Accepted Answer

A premium EV — typically a Tesla Model Y. Clean interior, quiet ride, USB charging, climate-controlled. No beaters, no mystery cars.

Question 4

How far in advance do I need to book?

Accepted Answer

You can book same-day if there's availability, but we recommend booking at least a few hours ahead to guarantee your slot. Each booking auto-reserves a 2-hour pickup window.

Question 5

What areas do you serve?

Accepted Answer

We serve Missouri City, Sugar Land, Stafford, Pearland, Richmond, and Rosenberg. If you're in the SW Houston corridor, we've got you covered.

Question 6

What if my flight is really early — like 4 or 5 AM?

Accepted Answer

That's exactly what we're built for. Early morning rides are available. Book your slot in advance and we'll be there.

Question 7

Is SlaGo licensed and insured?

Accepted Answer

Yes. SlaGo operates with commercial auto insurance appropriate for livery/transportation service.

Question 8

Can I cancel or reschedule?

Accepted Answer

Yes — free cancellation is available. If your plans change, contact us via the booking form or at team@slago.madethis.ai.

Question 9

How do I pay?

Accepted Answer

Securely online at the time of booking via Stripe. No cash needed.

Question 10

Will the driver help with my bags?

Accepted Answer

Absolutely. Your driver will help load and unload luggage.

Frequently Asked Questions

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